Report |
When contacting Doctor Web technical support, you can generate a report on your operating system and Dr.Web operation. The report will be stored as an archive in the Doctor Web subfolder of the folder%USERPROFILE%. To generate a report, click the corresponding button. The report will include the following information: 1.Technical information about the operating system: •General information about your computer •Running processes •Scheduled tasks •Services, drivers •Default browser •Installed applications •Policies •HOSTS file •DNS servers •System event log •System directories •Registry branches •Winsock providers •Network connections •Dr.Watson logs •Performance index 2.Information about Dr.Web anti-virus solutions. 3.Information about the following plug-ins: •Dr.Web for IBM Lotus Domino •Dr.Web for Kerio MailServer •Dr.Web for Kerio WinRoute Information about Dr.Web anti-virus solutions is located in Event Viewer, in →. |