Appendix C. Contacting Technical Support

If you encounter any issues installing or using the company’s products, take advantage of the following options before contacting the technical support:

•Download and review the latest manuals and guides at https://download.drweb.com/doc/.

•Read the frequently asked questions at http://support.drweb.com/show_faq/.

•Browse the Dr.Web official forum at http://forum.drweb.com/.

If the problem is not solved, you can try the following methods to contact the Doctor Web technical support service.

•Fill in the web form in the corresponding section of http://support.drweb.com/;

•contact the Moscow office by calling +7 (495) 789-45-86 or call Russia-wide toll-free telephone number 8-800-333-7932.

Refer to the official website at http://company.drweb.com/contacts/offices/ for information about regional and international offices of the Doctor Web company.