Detecting Threats in System Applications

Applications installed in the system area in some cases can perform functions that are typical for malware. So when scanning the device by Dr.Web, the applications can be detected as threats. If these applications are installed by the device manufacturer, the standard threats neutralization actions are not applicable to them, but you can use the following guidelines:

•Stop the application in the device settings (open the Settings - >Applications screen and select the application detected as threat, then on the screen with information on this application, tap Stop).

•Disable the application in the device settings (open the Settings - >Applications screen and select the application detected as threat, then on the screen with information on this application, tap Disable).

•If a custom operating system (ROM) is installed on the device, you can restore the official software of your device manufacturer by yourself or in a service center.

•If you are using official software of the device manufacturer, try to contact the vendor for more information on this application.

•If your device is rooted, you can try to delete this application using special tools and utilities.

To disable notifications about threats detection in known system applications, select the System applications check box in the General Settings - > Additional options section of the Settings screen.